Enriching lives.

Caramoor is a non-profit organization dedicated to enriching the lives of its audiences through innovative and diverse musical performances of the highest quality, mentoring young professional musicians, and engaging young children through interactive educational experiences that deepen their relationship to and understanding of music.

It’s also a pretty great place to work. Openings will be posted below or you may contact us to find out more about seasonal, part-time, and full-time employment at Caramoor. We look forward to meeting you!

Cover letters and resumes may be submitted to personnel@caramoor.org unless otherwise noted.
No phone calls, please.

Event Operations Assistant     Visitor Services Staff

February 2020
Title: Event Operations Assistant
Department: Marketing
Supervisor: Event Operations Manager
Employment Type: PT, non-exempt, entry level
Works closely with: Director of Ticketing and Guest Relations, Artistic, Special Events, Rosen House, Marketing

The Event Operations Assistant provides administrative and operational support to the Event Operations Manager, including (but not limited to) the areas of volunteer and staff management, event logistics and public programming support. This role assists in ensuring that our audiences have safe and pleasant experiences while attending our concerts and various other events throughout the year with our busiest season being in the summer. Under the direction of the Event Operations Manager, the Event Operations Assistant will also contribute to hands on projects relevant to the upkeep of our venues.

Job Duties & Responsibilities
  • Provide all visitors with the highest level of customer service to make their visit to Caramoor easy and enjoyable.
  • Promote exemplary customer service to our staff and volunteers.
  • Help prepare and maintain all venues to receive visitors, with focus on seating, accessibility, safety, and aesthetic.
  • Support and guide Front of House staff and Volunteers during the entry and seating of visitors in a timely manner.
  • Look after the audience throughout performances and enforce venue policies and safety procedures.
  • House manage for events as needed — communicate with the Stage Manager, Production and Artistic teams on backstage theater calls and logistics in regards to opening the house and beginning concerts.
  • Cross train with Box Office and Parking staff to provide personnel coverage when needed and address customer service needs in and outside of our venues.
  • Assist the Event Operations Manager with communicating event operations information to all necessary staff.
  • Report safety hazards, event debrief notes and all concerns to the Event Operations Manager.
  • As directed by the Event Operations Manager and Marketing team, distribute print materials and display signage specific to promoting and wayfinding for events.
  • Provide operational support with tours and events in the historic Rosen House.
  • Be trained on and be able to communicate to visitors about Caramoor history and our mission.
  • Attend to various other projects as assigned by the Event Operations Manager.
Required Skills and Qualifications
  • Experience and Education: Have or pursuing a Bachelor's or advanced degree in arts, event production/administration or a related field a plus. Command of MS Office Word and Excel.
  • Management Skills: Must be able to work with volunteers and staff of varying backgrounds and experience with integrity and mutual respect.
  • Customer Service & Communication Skills: Must have a friendly and professional attitude and work well with the public to navigate different personality types among stakeholders including, seasonal staff, visitors, VIP donors, artists, senior management team & Board of Trustees. Strong interpersonal, verbal and written communication skills.
  • Collaboration: Ability to work as part of the Caramoor family in a positive and professional manner. Willingness to be very hands-on and flexible to work on a variety of assigned tasks.
  • Administrative Skills: Ability to maintain confidential information; highly organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities.
  • Values & Culture Fit: Demonstrated passion for music; have an appreciation for creating an environment of inspiration of music for all visitors; and have a strong commitment to Caramoor's mission and values.
  • Working Conditions: Ability to work in a busy office environment, maneuver outdoors (in all weather conditions) on 90 acres of woodland trails, gravel path ways, and spectacular gardens. Flexibility to work during weekends and evenings as needed for events. Ability to lift/move up to 40lbs. Ability to set up and breakdown for events. Valid driver's license.
To Apply: Please send your resume and cover letter to personnel@caramoor.org with “Events Operations Assistant” in the subject line. We will only contact candidates being considered for the role. No phone calls, please.
Apply Now     Download Full Job Description


March 2020
Title: Guest Services Staff
Department: Marketing
Supervisor: Director of Ticketing & Guest Relations
Employment Type:PT, non-exempt
Works closely with: Event Operations Manager, Parking Supervisor, Marketing, Artistic & Production, and Facilities.

The Guest Services Staff provide assistance in the Box Office, Front-of-House, and with Parking & Transportation. Summer hours are Monday – Sunday, 10:00am - 4:00pm, with event coverage Wed-Sun afternoons and evenings. Fall – spring hours are primarily event coverage on Friday & Saturday evenings and Sunday afternoons. While preferences and aptitude will be considered when making assignments, staff members should be generally available and willing to accept any assignment. Reasonable requests for accommodation will be considered.

Job Duties & Responsibilities:
Box Office
  • Answer phones, greet guests, and distribute informational and promotional material.
  • Using Spektrix ticketing system, assist guests with ticket purchases, on telephone/in-person.
  • Print and distribute guest tickets.
  • Sell merchandise.
  • At the Rosen House: facilitate House Tour Bookings, provide general historical information, assists guests to the restrooms, and monitor safety of guests and collection.
Front of House
  • Assist in venue setup and cleanup.
  • Control guest flow in and out of venues.
  • Scan guest tickets and direct to seating.
  • Help enforce venue policies.
  • Provide assistance to guests with limited mobility or other accessibility needs.
Parking & Transportation
  • Direct vehicles to appropriate parking areas quickly and safely.
  • Control traffic flow between vehicles and pedestrians.
  • For the Caramoor-MetroNorth shuttle: answer guest questions, direct guests, and keep accurate counts of ridership.
Required Skills and Qualifications:
  • Customer Service & Communication Skills: Must have a friendly and professional attitude and work well with the public to navigate different personality types among stakeholders including visitors, VIPs/donors, seasonal staff, artists, senior staff team & Board of Trustees. Strong interpersonal and communication skills.
  • Administrative Skills: Ability to maintain confidential information. Highly organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities.
  • Values & Culture Fit: Demonstrated passion for music; have an appreciation for creating an environment that supports all guests to be inspired by music; and have a strong commitment to Caramoor’s mission and values.
  • Working Conditions: Ability to work in a busy environment, maneuver outdoors (in all weather conditions) on 90 acres of woodland trails, gravel path ways and spectacular gardens. Flexibility to work during weekends and evenings as needed for events. Ability to lift/move up to 45lbs. Ability to set up and breakdown events.
To Apply: Please complete the application below. We will only contact candidates being considered for the role. Please check our website for more opportunities as we are growing and new opportunities will be available. No emails or phone calls, please.
Apply Now


Caramoor is a cultural landmark and non-profit organization dedicated to enriching the lives of its audiences through innovative and diverse musical performances of the highest quality, mentoring young professional musicians, and engaging young children through interactive educational experiences that deepen their relationship to and understanding of music. It’s also a pretty great place to work. Learn more about Caramoor.

At Caramoor, we are committed to a fair and equitable workplace. Caramoor is an Equal Opportunity Employer (EEO); this means that all aspects of employment, including recruiting, advertising, hiring, training, promotions, compensation, benefits, transfers, layoffs, return from layoffs, disciplinary action and discharge shall be conducted on the basis of qualification and ability without regard to race, religion, disability, sexual orientation, color, age, gender, national origin, citizenship, marital status, military and veteran status or any other basis protected by law.