Enriching lives.

Caramoor is a non-profit organization dedicated to enriching the lives of its audiences through innovative and diverse musical performances of the highest quality, mentoring young professional musicians, and engaging young children through interactive educational experiences that deepen their relationship to and understanding of music.

It’s also a pretty great place to work. Openings will be posted below or you may contact us to find out more about seasonal, part-time, and full-time employment at Caramoor. We look forward to meeting you!

Cover letters and resumes may be submitted to personnel@caramoor.org unless otherwise noted.
No phone calls, please.
 
Rosen House Director    Audience Services Staff

November 2018
Title: Rosen House Director
Supervisor: Vice President / Chief Marketing Officer

Works closely with: Visitor Services, Housekeeping and Facilities, Artistic and Education Team, and Special Events.

The Rosen House Director ("the Director") is a full-time position that leads, manages, and is responsible for the oversight of the Rosen House ("the House") and serves as Caramoor’s point person for everything related to the House including communication for and care of objects in the House.

Job Duties & Responsibilities:
  • Management: Serve as an expert in House related initiatives and act as a respected and trusted member of the Marketing and Visitor Services team. Work with integrity and mutual respect to motivate, inspire trust and confidence with a wide range of people representing various backgrounds and levels of experience.
    • Docents / Volunteers — Work with Visitor Services on specialized training for docents. Work closely with Visitor Services on recruitment and training.
    • Archive Assistant — Oversee part-time archive assistant on object cataloguing and data entry work in PastPerfect, as well as supporting interpretive efforts throughout the Rosen House and Caramoor.
    • Production Team — Attend Production meetings and support Production team functions for all programming related to the House.
  • Interpretation: Serve as a connector and storyteller to build relationship between the House, its objects and key constituents. This role works within marketing to create compelling narratives in relation to Caramoor as a space for cultural recreation (music, people, place).
    • Interpretation/Fine & Decorative Arts — Become well-versed in the founders, their history, and the Rosen House collection including its art objects, decorative objects, historic rooms, journals, costumes, photos, etc. as well as building connections to Caramoor’s music mission and vision.
    • House Tours — Spearhead development and design of house tours informed by knowledge of other historic sites and latest practices. Work closely with Visitor Services, Artistic Department, and other Caramoor advisors in developing tours. Visitor Services to coordinate hiring volunteers, booking tours, and making the House available for tours during regular and special hours.
    • Marketing — Serve as part of the routing team to review marketing material/website areas especially as it relates to the Rosen House. Make sure materials remain current and recommend updates when necessary.
    • Gift Shop — Act as advisor on re-imagining the gift shop/branded merchandise/ programmatic sales opportunities with Marketing team (Visitor Services and Creative Media Group).
  • Archives & Database:
    • Archives — Catalogue, maintain and expand archives to include the Rosen family, Caramoor as an estate, Theremin materials, and Caramoor as a cultural organization including archive database management.
    • Archive Partnerships — Identify prospective partners and work with current partners on Caramoor archive sharing and storage agreements and logistics.
    • Database — Spearhead development and work in archive database, PastPerfect. Work in ticketing database, Spektrix, and programming database, OPAS.
  • Operations: Oversee the maintenance and security of the House and its collection.
    • Operational Management — Work closely with all departments/divisions on their plans for program, concert, and event logistics in the Rosen House including scheduling, floor plans, alterations to public zoned spaces, coordination with Housekeeping and Facilities to ensure the House is positioned for a positive visitor experience and also ensuring the historic spaces are used appropriately.
    • Security — Responsible for the security of the House and ensuring the House and its contents are properly safeguarded. Manage and update security protocols (opening and lock up) for the Rosen House and regularly confirm the inventory of collection/objects.
    • Conservation — Oversee Conservation consultant(s) on care of the collection in managing the stewardship of the collection and the restoration projects. Responsible for the implementation of stewardship plans.
    • Housekeeping — Work with Facilities crew to ensure the House is maintained for private and public use and collections.
    • Rosen House Committee – Attend Rosen House Committee meetings led by VP of Marketing/CMO to keep committee updated on activities and plans around the House.
Required Skills and Qualifications:
  • Experience and Education: 5 plus (5+) years of arts history/historic home, arts administration or related experience. Bachelor’s or advanced degree in related field a plus. Command of MS Office Word and Excel.
  • Management Skills: Minimum of 3 years’ experience in a management role with demonstrated ability to effectively lead and manage teams to success, and work collaboratively across all organization levels. This role should have strong decision making skills.
  • Customer Service & Communication Skills: Strong interpersonal, verbal and written communication skills.
  • Collaboration: Ability to work as part of the Caramoor family in a positive and professional manner. Willingness to be very hands-on and flexible to work on a variety of assigned tasks.
  • Administrative Skills: Ability to maintain confidential information; highly organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities.
  • Values & Culture Fit: Demonstrated passion for music; have an appreciation for creating an environment of inspiration of music for all visitors; and have a strong commitment to Caramoor’s mission and values.
  • Working Conditions: Ability to work in a busy office environment, maneuver outdoors (in all weather conditions) on 90 acres of woodland trails, gravel path ways and spectacular gardens. Flexibility to work during weekends and evenings as needed. Ability to transition between heavy operational and administrative work loads. Ability to lift/move up to 25lbs. Ability to set up and breakdown for events. Valid driver’s license.

To Apply: Please submit your cover letter and resume to personnel@caramoor.org with “Rosen House Director” in the subject line. We will contact candidates only being considered for the role. Please check our website for more opportunities as we are growing and new opportunities will be available. No phone calls, please.

Caramoor is a cultural landmark and non-profit organization dedicated to enriching the lives of its audiences through innovative and diverse musical performances of the highest quality, mentoring young professional musicians, and engaging young children through interactive educational experiences that deepen their relationship to and understanding of music. It’s also a pretty great place to work. For more information about Caramoor please go to www.caramoor.com. At Caramoor, we are committed to a fair and equitable workplace. Caramoor is an Equal Opportunity Employer (EEO); this means that all aspects of employment, including recruiting, advertising, hiring, training, promotions, compensation, benefits, transfers, layoffs, return from layoffs, disciplinary action and discharge shall be conducted on the basis of qualification and ability without regard to race, religion, disability, sexual orientation, color, age, gender, national origin, citizenship, marital status, military and veteran status or any other basis protected by law.

November 2018
Title: Seasonal Audience Services Staff

Department: Marketing
Reporting to: Seasonal Box Office Supervisor, Seasonal Assistant House Manager
Employment Type: Seasonal, Part-Time, Non-exempt

The Audience Services Staff Members will serve as the primary contact for audience members during Caramoor’s summer season. The Audience Services Staff Members will work both in the Box Office during normal and event hours, as well as staff inside the theater to assist audiences to their seats and to assist House Management during performances.

Job Duties
  • Serve as the initial point of contact for audiences during the Summer season.
  • Sell tickets to Caramoor’s concerts throughout the year.
  • Process ticket orders through online ticketing software.
  • Manage Audience communications with the Box Office.
  • Serve as ushers during concerts and events.
  • Assist in setting up performance venues.
  • Work with House Management & Production Staff to ensure events start on time.
Qualifications
  • Experience: Any experience in and/or passion for music, the arts, or similar non-profit work preferred.
  • Customer Service & Communication Skills: Must have a friendly and professional attitude and work well with the public to navigate different personality types including seasonal staff, patrons, VIP donors, artists, senior management team & Board of Trustees.
  • Administrative Skills: Ability to maintain confidential information; highly organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities.
  • Working Conditions: Ability to work in a busy environment, maneuver outdoors (in all weather conditions) on 90 acres of woodland trails, gravel path ways and gardens. Ability to lift/move up to 25lbs.
Schedule

Fall and Spring concerts are traditional scheduled on Saturday evenings and Sunday afternoons, from September – December and March – May. Summer concerts are scheduled Wednesday – Saturday evenings and Sunday afternoons, from mid-June through the end of July. The Summer Box Office hours of operation are Monday – Sunday, 10:00 AM – 4:00 PM. Audience Services Staff Members will be scheduled for shifts during these hours, as well as during concerts and events. All Audience Services Staff Members will be required to attend a paid training session prior to the start of the Summer Season.

To Apply: Please submit your materials using the form below. We will contact candidates only being considered for the role. No phone calls, please.

Caramoor is a cultural landmark and non-profit organization dedicated to enriching the lives of its audiences through innovative and diverse musical performances of the highest quality, mentoring young professional musicians, and engaging young children through interactive educational experiences that deepen their relationship to and understanding of music. It’s also a pretty great place to work. Learn more about Caramoor.

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At Caramoor, we are committed to a fair and equitable workplace. Caramoor is an Equal Opportunity Employer (EEO); this means that all aspects of employment, including recruiting, advertising, hiring, training, promotions, compensation, benefits, transfers, layoffs, return from layoffs, disciplinary action and discharge shall be conducted on the basis of qualification and ability without regard to race, religion, disability, sexual orientation, color, age, gender, national origin, citizenship, marital status, military and veteran status or any other basis protected by law.